The team at Avenue Sales are exceptional, they take the time to understand all our clients bespoke requirements and don’t make assumptions based on previous bookings. They have an in-depth knowledge of the industry and the locations, beyond the hotels themselves, and this insight is invaluable when trying to stand out to our clients. The team are very personable and professional, their passion for what they do is stand out and they really do offer a high level of service, we see them as an extension of our team here.
I have known Simon and the team at Avenue for over 10 years and have always found them to deliver a completely professional and dedicated service. They understand the industry inside out and always deliver to our exacting requirements.
They are simply that good you would think they ARE the hotel, I wish they had a hotel in every city!!!!!!
We have enjoyed a long and successful partnership with Avenue. They know their products and are always available. They successfully handle every group enquiry we throw at them and frequently suggest innovative solutions .
They understand the complex needs of the MICE market. We regularly seek their advice as they are experts in their field which is where they add such value to the event selection process.
I must admit, I am not easily impressed…but from my very first encounter with the Langham Hotel Group / Avenue Sales & Marketing 9 years ago, the service Mothercare UK Ltd has received has always been impeccable, be it in the UK, Hong Kong and more recently my travellers have been staying at the Langham Xintandi in China.
I would wholeheartedly recommend them, to those seeking excellence, you will not be disappointed. They have never let me down yet.
Avenue Sales & Marketing have undertaken the role of our GSO in the UK for the past 13 years. They are more than a representation company. They are an extension of our own sales and marketing resources and have successfully helped us position The Langham, Langham Place and Eaton brands globally.
Avenue display an ‘attention to detail’ service for which Langham Hospitality Group is renowned and demonstrate an excellent return on investment over the years. They consistently go the extra mile and have a thorough understanding of the UK market, particularly in the MICE and Leisure sectors.
It´s been a great experience to have Avenue Sales on our side representing all our Brands and Hotels in the UK MICE Market. Truly knowledgeable, fun, and professional, Simon and Bruno have been a joy to work with and they have simply become an extension to our sales team. Most importantly, they have delivered ROI every single year, and in times when you need to maximize every investment, we are very confident we have made the right call with Avenue Sales and Marketing.
I’ve worked with Ian for nearly 10 years, mainly in his roles for the Centara Hotel group and the Langham Hotel group and it’s been a pleasure. His extensive knowledge and experience of the travel industry means he quickly recognises what’s required in any situation. Ian not only understands our needs as a tour operator but is a master at balancing that with the needs of the hotels so that he brings about a solution that works for everyone. He’s always friendly, no matter what problem I’ve just thrown at him, and I always enjoy our conversations. I wouldn’t hesitate to recommend Ian and know that any hotel would be lucky to have him working with them and representing them in the UK.